Shipping policy

Order Processing

Orders are typically processed within 1 business day after an order is placed.

Orders are not processed or shipped on holidays.

Shipping Rates & Delivery Estimates

Shipping rates are a flat $4.95 for standard shipping or $19.95 for expedited shipping. Orders over $149 will get free standard shipping applied automatically at checkout.

Estimated delivery times are provided by the shipping carrier and are not guaranteed.

Typical delivery estimates:

  • Standard Shipping: 3–5 business days

  • Expedited Shipping: 1–2 business days (when available)

Delivery delays may occur due to weather, carrier issues, holidays, or circumstances beyond our control.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing tracking information.

Please allow up to 24 hours for tracking information to become active.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Purity X Peptides is not responsible for orders shipped to incorrectly entered addresses.

If you notice an error in your shipping information, contact us immediately at support@purityxpeptides.com. We cannot guarantee changes can be made once an order has entered processing.

Lost, Delayed, or Stolen Packages

Once an order has been transferred to the shipping carrier, responsibility for delivery rests with the carrier.

Purity X Peptides is not responsible for lost, delayed, stolen, or misdelivered packages. Customers should contact the shipping carrier directly regarding delivery issues.

We may assist customers with carrier claims when possible but cannot guarantee reimbursement or replacement.

Damaged Shipments

If your order arrives damaged, please contact support@purityxpeptides.com within 7 days of delivery.

Include:

  • Your order number

  • Photos of the package

  • Photos of the damaged items

We will review the claim and determine an appropriate resolution.

Domestic Shipping

We currently ship within the United States.

We reserve the right to limit or refuse shipments to certain locations at our sole discretion.

Research Use Only

All products sold by Purity X Peptides are intended solely for laboratory and research purposes.

Products are not intended for human or animal consumption, diagnostic use, therapeutic use, or any other unauthorized application.